Statutory Master Service Terms · IT Act 2000 § 10A

Platform Operating Terms, Boundaries & Commercial Service Policies

Operating Licensor: Athreya Creative Ventures LLP
Platform: Stackiit Multi-Tenant Cloud Operating System
Effective Version: v2.0-2026
Governing Jurisdiction: Bangalore, Karnataka, India
Section 01 · Institutional Identity

Technology Platform Role & Licensor Relationship

Stackiit is an enterprise-grade multi-tenant software operating system conceived, engineered, and officially operated by Athreya Creative Ventures LLP. Stackiit licenses cloud software infrastructure, isolated relational tenant architecture, anti-conflict calendar locking engines, forensic watermarking players, and administrative management consoles to independent creative studios, performing arts academies, wellness shalas, and healthcare practices ("Tenants").

Core Demarcation: Stackiit acts solely as a technological platform licensor and cloud infrastructure provider. Stackiit is neither a joint venture partner, agent, educational curriculum guarantor, nor financial fiduciary of the Tenant.
Section 02 · Financial Infrastructure

Payment Gateway (Razorpay / UPI) Ownership & Transaction Charges

Stackiit provides technical bridge connectors and automated webhook plumbing to integrate third-party payment gateways, specifically Razorpay and unified UPI payment protocols.

  • Direct Tenant Gateway Ownership: Stackiit does not own, operate, or custody funds within Razorpay. All Razorpay merchant IDs, API key pairs, and banking settlements belong 100% to the individual Tenant.
  • Direct Payouts & 0% Platform Commission: 100% of customer collections, student tuition fees, and booking advance deposits settle directly from the payment gateway into the Tenant's verified bank account. Stackiit charges 0% transaction commission on Tenant sales.
  • Gateway Fees & Merchant Compliance: All third-party payment gateway transaction charges (e.g., standard 2% + 18% GST charged by Razorpay), chargeback liabilities, merchant onboarding KYC documentation, and bank settlement verification are the exclusive financial responsibility of the Tenant.
Technical Integration Support: Our engineering team provides technical assistance to wire API keys, configure automated webhook listener endpoints, and test simulated checkout flows into the Tenant's branded application at zero additional integration fee.
Section 03 · Content Demarcation

Content Creation & Intellectual Property Ownership

Stackiit does NOT create, produce, record, or edit course content. All intellectual property, curriculum designs, video masterclasses, audio stems, exercises, medical intake questions, and lesson materials hosted or streamed through the platform are created, owned, and published exclusively by the Tenant.

The Tenant represents and warrants that all content uploaded into the system is legally owned or properly licensed by the Tenant, and does not infringe upon any third-party copyrights, trademarks, or privacy rights.

Section 04 · Commercial Outcomes

Course Sales, Student Enrollment & Funnel Responsibility

Commercial student acquisition, course enrollments, cohort sales targets, appointment utilization rates, and client satisfaction are 100% the operational and commercial responsibility of the Tenant.

Stackiit guarantees 99.9% high-availability software execution, cryptographic tamper protection, and database isolation. Stackiit does not make any warranty or representation regarding the number of students, financial turnover, or enrollment funnel conversion rates the Tenant achieves.

Section 05 · Ancillary Professional Services

Digital Marketing, Ad Management & Content Collaboration

Standard monthly SaaS retainers (Starter ₹1,499/mo, Professional ₹2,999/mo, Enterprise ₹4,999/mo) cover platform software infrastructure, cloud databases, updates, and maintenance only.

Digital Marketing & Promotion is Chargeable: Any digital marketing campaigns, performance ad management (Meta Ads, Google Ads), marketing funnel architecture, promotional asset creation, or creative consulting are strictly optional professional services billed on a separate chargeable basis, structured around the Tenant's own approved content.

Creative & Digital Marketing Collaboration Desk: For custom marketing funnels, studio video shooting assistance, or ad campaign execution, Tenants can initiate collaboration via:
✉ [email protected] ✉ [email protected]
Section 06 · Media Infrastructure & Fair Usage Policy

Course Hosting, Live Cohort & Media Bandwidth Thresholds

To guarantee studio-grade lossless audio (256kbps stereo Opus / FLAC) and uncompressed 1080p visual fidelity without compromising cloud server stability, media infrastructure is provisioned under the following Fair Usage Policy (FUP):

  • Base Core Plan (₹1,499/mo): Entitles the Tenant to 1 Flagship Hosted Pre-Recorded Course (Full HD with Dynamic DRM Watermarking) + 1 Active Live Interactive Cohort / Masterclass Program.
  • Unlimited Business Growth: Stackiit places zero limits on student counts, enrollments, batch numbers, or calendar appointments. A single course can be enrolled by 20, 100, or 500+ students at zero penalty.
  • Additional Course Add-On: Tenants wishing to publish Course #2, Course #3, etc., can add native high-definition courses on demand for +₹499 / month per additional course.
  • Zero-Cost Embed Option: Tenants may embed unlimited video lessons via private unlisted links (YouTube/Vimeo). Stackiit's proprietary anti-piracy watermark overlay remains 100% active over embedded content at ₹0 additional bandwidth cost.
Section 07 · Technical Support Invoicing

Domain Registrar Disbursements & Support Billing

Core SaaS software retainers exclusively license the software operating system, database isolation, and cloud infrastructure.

Every tenant receives a complimentary fast-lane cloud address (yourbrand.stackiit.in) at ₹0 extra cost. If the Tenant chooses to bring an external custom domain, a one-time connection and SSL provisioning fee of ₹999 applies on the Starter plan (waived and 100% free on Professional and Enterprise).

Third-party domain name acquisition, DNS registrar fees, and statutory annual domain renewals are classified as ancillary technical disbursements and shall be invoiced separately under Domain Support Invoicing at actuals, independent of SaaS platform retainers.

Section 08 · Legal Governance & Zero-Tolerance Terms

Statutory Enforceability Under Indian IT Act 2000 § 10A

Zero-Tolerance Operational Security Clause:
"We truly agree that any suspicious activity, deliberate damage to SaaS cloud operations, identity issues, unfair business moves, or financial overdues must be cleared legally. Under any such violation, the tenant instance will be terminated immediately, no questions asked, without any grace period. Stackiit, officially operated by Athreya Creative Ventures LLP, holds and reserves all legal and operational rights under Section 10A of the Indian Information Technology Act, 2000."

This instrument constitutes a valid and binding contract formed through electronic means under Section 10A of the Information Technology Act, 2000. All tenant activities, electronic consents, IP timestamps, and cryptographic fingerprints are preserved in immutable audit logs.

Section 09 · Official Inquiries & Dispute Escalation

Corporate Contact & Regulatory Escalation

For billing clarifications, marketing collaboration proposals, Razorpay technical bridge support, or legal inquiries, correspondence must be addressed to:

✉ [email protected] ✉ [email protected]

Corporate Entity: Athreya Creative Ventures LLP · Karnataka, India.